I have never introduced a chat center before. Will that be okay?

Yes, that's not a problem.We can handle any content that can be standardized.For example, if you are a law firm, we can handle all appointments and general customer service other than non-practicing.If you are a manufacturing factory, we can explain products and handle all customer inquiries other than sales and contracts.

Is it possible to only chat during business hours?

Yes, it is possible.We can provide customer support according to your company's business hours. We will provide a reduced price according to the business hours.

Is it possible to provide product support for overseas markets?

Yes, it is possible.We have staff who can speak English, Japanese, and Chinese, so we can assist you.We can also provide support via chat in all languages.

Are the Filipino staff okay?

The manager of the operation is Japanese, and the staff are familiar with Philippine business practices and contracts, and they thoroughly monitor things like CCTV and penalties when entering into contracts. They also have reserve personnel on hand at all times, so that clients can use our services with peace of mind.

[C3 ADMINISTRATIVE]- Cheap overseas chat center

It is a low-cost, high-quality chat center that operates 24 hours a day, 365 days a year in Cebu. Our local staff in Japan will provide a consultation and full support up to the implementation stage so that even companies that have never implemented a chat center before can implement it.

notice

To celebrate our first anniversary, we are currently offering our service at the lowest price available to one company.

Chat Center Features

1. Prompt customer response

We place great importance on staff training, and have implemented a thorough management system and rules to achieve an average response time of less than 6 seconds.

2. Familiar with Japanese culture

Our management team has experience working in Japan and runs an English conversation school for Japanese people, so they are familiar with Japanese business practices.

3. Support for companies with experience

Even for companies with no experience in implementing call centers, live chat, etc., local staff in Japan will provide full support until implementation.

Flow of implementation

1. Please contact us via chat.: After receiving your brief, our staff will contact you.

2. Online interview: Our staff will interview you based on the business details of your company.
We can also conclude a confidentiality agreement if necessary.

3. Proposal creation: We will prepare a proposal and quotation based on the support you require.

4. Conclusion of business contract and initial fee: Once we receive the service contract and initial payment, we will begin training and hiring staff.

5. Hiring and training staff (creating your company’s manual): We will hire and train staff according to the number of support personnel required by your company.
For companies that have no prior experience with implementation, we will help with arranging manuals and other materials.

6. Test implementation: We will conduct a test implementation for about 1-3 days to check whether it is in line with your company’s content.

7. This introduction: We will start full-scale operation once it meets your quality standards.

※Can be implemented in as little as one month.

inquiry

FAQ

I have never introduced a chat center before. Will that be okay?: Yes, that’s not a problem.
We can handle any content that can be standardized.
For example, if you are a law firm, we can handle all appointments and general customer service other than non-practicing.
If you are a manufacturing factory, we can explain products and handle all customer inquiries other than sales and contracts.

Is it possible to only chat during business hours?: Yes, it is possible.
We can provide customer support according to your company’s business hours. We will provide a reduced price according to the business hours.

Is it possible to provide product support for overseas markets?: Yes, it is possible.
We have staff who can speak English, Japanese, and Chinese, so we can assist you.
We can also provide support via chat in all languages.

Are the Filipino staff okay?: The manager of the operation is Japanese, and the staff are familiar with Philippine business practices and contracts, and they thoroughly monitor things like CCTV and penalties when entering into contracts. They also have reserve personnel on hand at all times, so that clients can use our services with peace of mind.